AB-900 - Microsoft 365 Copilot and Agent Administration Fundamentals
Designed for the modern IT professional, the AB-900 - Microsoft 365 Copilot and Agent Administration Fundamentals course covers everything you need to know to secure and manage AI in the workplace. The curriculum bridges core Microsoft 365 services with advanced topics like Purview data governance, Zero Trust architecture, and the complete administration lifecycle of Copilot and custom agents. By the end of the course, you will be fully prepared for the AB-900 certification exam and ready to securely deploy AI solutions in any enterprise environment.
Last Updated: 8/2026
Language: English
Instructor: David Dilday
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What You Will Learn
Course Design & Structure
This AB-900: Microsoft 365 Copilot and Agent Administration Fundamentals course is designed to give you a strong foundation in Microsoft 365 services and cloud computing concepts, preparing you to confidently take the AB-900 certification exam. Through online lectures and hands-on demos, you’ll explore how Microsoft 365 enhances business productivity, collaboration, security, and compliance. Building on that foundation, a dedicated new section features in-depth lessons on Microsoft 365 Copilot where you will learn about deploying and managing AI agents. The course is structured to provide clear explanations, real-world use cases, and interactive walkthroughs of key features, ensuring that you not only understand the concepts but also see them in action.
Learning Outcomes
By the end of this course, you will have a comprehensive understanding of Microsoft 365 solutions, including cloud models, service offerings, and the benefits of cloud adoption. You will be able to explain how cloud computing optimizes operations, improves security, reduces costs, and how to securely extend those benefits using AI. Through guided demos, you will see firsthand how Microsoft 365 tools work and gain practical insights into implementing these solutions effectively. This course is designed to ensure that you are fully prepared for the AB-900 certification exam, covering all key topics in depth.
Exploring Microsoft 365 Solutions
Microsoft 365 offers a suite of powerful tools that drive efficiency and collaboration. This course will explore applications like Teams, Viva, SharePoint, OneDrive, and much more, helping you understand their functionality and business impact. You will also learn about identity and access management through Entra ID, cloud computing models, and cost management strategies within Microsoft 365. By studying the shared responsibility model and compliance frameworks, you will gain a deeper understanding of cloud security principles.
Cloud Strategy & Exam Readiness
Throughout this course, you will develop a cloud-first mindset and explore how businesses use Microsoft 365 to improve productivity while maintaining security and compliance. Lessons are designed to align with the AB-900 exam objectives, ensuring that you master the topics required to earn your certification. Exam strategies, key insights, and practice questions will also be covered, helping you approach the exam with confidence. Lessons are designed to align with the AB-900 exam objectives, ensuring that you master the foundational cloud topics and AI lifecycle concepts required to earn your certification. Exam strategies, key insights, and practice questions will also be covered, helping you approach the exam with confidence. This course is designed not only to teach Microsoft 365 fundamentals but also to prepare you for certification success in the era of AI.
Prerequisites
This course welcomes participants who are eager to explore and grow in both personal and professional capacities. No prior experience with cloud technologies or AI administration is required, but a basic understanding of IT concepts and business operations will enhance your learning experience. A willingness to engage with Microsoft 365 solutions and develop a cloud-first, AI-ready mindset will be beneficial as you progress through the course.
Who Should Enroll
Individuals preparing for the AB-900 certification exam looking for complete domain coverage.
IT professionals and business leaders looking to understand Microsoft 365’s capabilities
Decision-makers and administrators evaluating cloud solutions and preparing to deploy, govern, and manage Copilot and custom AI agents.
Anyone interested in learning how Microsoft 365 enhances productivity, security, collaboration, and AI-driven workflow automation.
Course Format
Delivered through online lectures, hands-on demos, and guided explanations, this course provides an immersive learning experience designed to help you grasp core Microsoft 365 concepts and AI administration principles with clarity. The self-paced structure allows you to progress at your own convenience, while detailed walkthroughs of key features—ranging from data governance configurations to deploying and managing custom Copilot agents—ensure you can apply your knowledge in real-world scenarios. With engaging lessons and structured exam preparation, you’ll be ready to confidently take the AB-900 certification exam by the end of the course.
About Your Instructor:
David Dilday is a Principal Consultant at AHEAD with over 20 years of expertise in enterprise technology, cloud architecture, and technical leadership. He leads technical workshops and strategic client engagements centered on cloud operational maturity, Microsoft 365, Copilot enablement, and AI application development using Azure AI Foundry. His work focuses on architecting scalable cloud foundations, optimizing infrastructure costs, and driving practical AI adoption across complex enterprise environments.
Beyond platform engineering, David is the author of The Excuse Index and a keynote speaker specializing in personal agency, accountability, and preserving the human element in AI integration. Having managed and mentored hundreds of professionals throughout his career, he actively coaches emerging leaders to develop organizational capability, navigate technical change, and achieve lasting professional fulfillment.
When not architecting solutions, speaking, or coaching, David enjoys spending time with his wife and two sons in the Nashville area.